Terms & Conditions

Payments & Pricing:

  • Pricing is exclusive of VAT

Delivery (options & prices) Please note we process orders up-to 4.00pm on weekdays

United Kingdom:

  • Royal Mail - 1st Class £4.50 - Aims to deliver next day including Saturdays **
  • Royal Mail - 2nd Class £3.00 - Delivery in two to three working days including Saturdays **
  • Royal Mail Signed For - 1st Class £6.50 - Aims to deliver next day including Saturdays **

Europe:

  • International Tracked & Signed - £14.50 ​​​

USA:

  • International Tracked & Signed - £22.50 ​​​

CANADA:

  • International Tracked & Signed - £22.50 ​​​

Rest of the World:

  • International Tracked & Signed - £45.00

** Use Royal Mail 1st & 2nd Class Delivery at your own discretion! This delivery method (if you claim goods/order is not received) is: Non-Traceable | Non-Trackable | Non-Refundable. Due to any circumstances beyond our control all deliveries are not to be relied upon as guaranteed, definitive and absolute. We do not refund these charges if you claim late & lost delivery. We will always supply a proof of posting on request.

Cookie Policy:

  • This site uses cookies. Using kleins.uk means agreement to KLEINS use of this data. Explanations and details of our use, which one should read HERE

Notified Terms and Conditions Apply (Shop Sales)

  • Kleins abide by the Rules and Regulations as stipulated and Governed by the 2015 Consumer Rights Act.

Consumers (Online)

  • KLEINS do not accommodate individual consumers. (i.e. you are not purchasing for your business) This is a business to business transaction, the sale is covered by our conditions of sale and not the sale of goods act. All processed orders are treated as Business Orders. And your rights as a consumer are not enforced and/or warranted when dealing with KLEINS. We may decline to accept an order. In these circumstances, any payments made will be fully refunded.

Product Suitability:

  • KLEINS will not be liable and offer NO warranties in regards to: Product Demise, Price Change, Accuracy, Completeness, Tests or Suitability for any purpose of: Products, Documents, Graphics and Product Detail of which appear and/or sold.

Disclaimer:

  • Errors and/or Omissions are Excepted - in this event of a pricing and/or product error - KLEINS reserve the right to cancel the same 'Without Notice' (confirmed as dispatched, denotes official acceptance.)

Refunds:

  • This is a business to business transaction, the sale is covered by our conditions of sale and not the sale of goods act.
  • KLEINS do not operate a refund and/or exchange policy!
  • All processed orders are treated as Business Orders. And your rights as a consumer are not enforced and/or warranted when dealing with KLEINS.
  • You can by all means make contact with us in regards to an order that you have received and explain what the problem is. We can then advise accordingly.
  • If you return any goods at your whim (without first contacting us and awaiting our response) we will take no action in regards to processing a refund..

Privacy Policy:

  • KLEINS use information provided ONLY to duly process an actual order. Secure Data Held, will never be released (to anyone) from our encryption.

KLEINS Registered Details:

  • VAT Registration Number: GB 778 3651 82. KLEINS LIMITED
  • Registered Office: 5 Noel Street London W1F 8GD
  • Company Registration No: 4265788
  • Registration No: Z1050474 with the Information Commissioner and compliant with: The Terms of The Data Protection act 1998​